Eligibility · Pre-Existing Conditions

NLV Health Insurance with Pre-Existing Conditions

A medical history does not automatically prevent you arranging Sanitas cover for a Non-Lucrative Visa application. Two separate things decide what you end up with: what you declare on the insurer’s health questionnaire, and the underwriting decision Sanitas makes from it. Neither is a formality, and the difference between them is where most of the confusion sits.

The Short Answer

What decides whether you can get cover

  1. Both Sanitas Visado policies are arranged on the basis of a health questionnaire — the agreement is closed on the declarations you make in it.
  2. Residents Visado applies no waiting periods at all — the conditions state that all coverages are available from the effective date of the contract. Platinum has none on its core health-insurance cover, while some supplementary covers carry their own qualification periods. The detail per product.
  3. That is not the same as covering everything. Conditions that existed before registration, and cover relating to a condition that was not declared, sit outside the policy.
  4. The terms on which cover is offered, if it is offered, are the insurer’s decision, made from your answers. You complete the application; the insurer decides. Ask us to go through your answers with you before you submit — we do not decide, and we cannot influence it.
  5. Accuracy is the part you control — and it is the part that protects you later.
The Process

Disclosure, assessment, decision — in that order.

1

You answer the health questionnaire

In the insurer’s own application process for the product you have chosen — Residents or Residents Platinum — never on this website. Both Visado products are underwritten on those answers.

2

Sanitas assesses

The assessment belongs to the insurer. We can explain the process and prepare the application properly. We cannot promise a particular outcome, and we won’t pretend otherwise.

3

A decision — or a question first

An application can come back with a request for more information before any decision is made. That isn’t a decision against you — it is the insurer asking for detail.

4

You see the terms before you commit

Anything the decision attaches to your cover is gone through with you before you are asked to proceed.

How It Is Assessed

Your application is assessed individually.

This is the part of the process people most want predicted — and it is the part we will not predict.

Sanitas assesses each application on its own facts. The health questionnaire forms part of that assessment: the conditions state that the declarations made in it are essential to a correct assessment of the risk, and that the agreement is closed on the basis of them.

The terms that result cannot be known before the assessment happens. Not by you, and not by us. They follow from it, and until it has happened anything said about them would be a guess dressed as information.

So this site does not predict outcomes, and we would be wary of anywhere that does. What we can do is make sure what you submit is accurate and complete, and go through whatever comes back with you.

Source: General Conditions Cl. VI.1 — the agreement is closed on the basis of the health-questionnaire declarations, which the conditions describe as essential to a correct assessment of the risk. English-language editions, reviewed 12 August 2026.
The Distinction That Matters

“No waiting periods” answers a different question.

This is the single most misread point in NLV insurance research, and getting it right changes what you check on your own documents.

Waiting periodUnderwriting exclusion
What it isA delay before a benefit becomes available.A condition or treatment written out of your cover.
Who it applies toEveryone on that product, by product design.You specifically, by decision, from your declared history.
On the Sanitas Visado productsResidents Visado: none at all. Platinum: none on its core health-insurance cover, while some supplementary covers carry their own qualification periods. The detail per product.Possible — it depends on the underwriting decision on your application.
When it’s setIn the product’s conditions, before you ever apply.During underwriting, before you’re asked to commit.
What it tells you about your own historyNothing.Everything that has been decided so far.

Why the two get confused

The conditions treat them separately, and so should you. One clause removes waiting periods. A different clause excludes conditions existing prior to registration, and cover relating to conditions that were not declared. So “this policy has no waiting periods” is a true statement about the product — and it is not a statement that a particular medical history is covered. If a checklist you are working from asks about waiting periods, the practical question becomes what your own documentation states, which is the certificate guide rather than this page.

Disclosure

Your answers are the contract’s foundation.

The insurer’s own questions govern what has to be declared. Answer them as asked, rather than according to a general principle about what “counts” — the questions are the rule, and they are the only rule.

Why that matters, in plain terms: the policy is agreed on the strength of what you declare. If a declaration turns out to be inaccurate or incomplete, the conditions give the insurer rights it would not otherwise have — including, within a limited window after it becomes aware, the right to end the contract, and in cases of fraud or serious fault, to decline to pay a benefit.

Read alongside the exclusion of undeclared conditions, that is worth stating carefully rather than dramatically. An inaccurate or incomplete declaration can affect cover relating to the condition, and may give the insurer contractual rights to terminate or limit benefits, depending on the circumstances and policy terms.

Four things that are easy to overlook

Something long resolved that nobody thinks about any more; investigations that never produced a diagnosis; repeat medication treated as routine; and anything currently in progress. None of these announce themselves when you are answering a form quickly. If you are unsure how a question applies to your history, ask before you submit rather than guess.

The Boundary

Your medical details stay between you and the insurer

There are two separate worries here: whether you can get cover at all, and who ends up reading about your health. The second has a short answer.

You do not need to send us medical documents to start a conversation, and you should not put medical detail into a web form here — there isn’t a field for it, by design.

  • Our forms ask for contact details and the basics needed to quote. Neither has a medical section: the contact form takes only an optional indication that you would like to discuss a condition.
  • Health information is collected in the insurer’s own application process, as part of the application itself.
  • If you would rather talk something through first, phone or WhatsApp reaches the same advisers.
  • If you have already written medical detail into an email to us, say so when we speak — better raised than left unmentioned.
Before You Apply

What to have in front of you.

None of this is submitted to us. It is what makes the insurer’s questions answerable accurately and quickly, in one sitting, without half-remembered dates.

  1. Dates — at least the month and year of diagnosis, surgery or treatment.
  2. Names — the actual condition and medication names, with doses for anything taken regularly.
  3. Status — resolved, monitored, or under active treatment.
  4. Anything in progress — tests booked, results awaited, referrals open.
  5. Who treats it — GP, specialist or clinic.
  6. Everyone on the policy — each insured person answers for themselves. Where a policy covers people under 14, the conditions require their custodians or guardians to be insured as well.
  7. Your intended start date — eligibility age is assessed on the policy start date, which matters if a birthday falls near it. See the start-date guide and the age guide.
Illustrative Examples

What the process looks like in practice.

Four situations that come up when people are weighing an application. They illustrate the process, not its outcomes — nobody can tell you the decision in advance, and anyone who does is guessing.

Illustrative example — not a real customer, no outcome predicted

A long-managed condition on repeat medication

Someone treated for years, stable, on medication they barely think about any more. What matters is that the questionnaire’s answers carry the real dates, the medication names and the current status — “it’s under control” is not an answer to a question about diagnosis and treatment.

  • What you can ask us to do: check the answers are complete before submission, and go through any terms the decision attaches before you are asked to commit.
  • What we don’t do: predict the decision, or suggest how a question might be answered to produce one.
The preparation is the part you control.
Illustrative example — not a real customer, no outcome predicted

Surgery years ago, fully recovered

“Resolved” describes your health; it isn’t a rule about disclosure. What has to be declared is whatever the insurer’s questions ask for, and a question about surgical history is asking about surgical history regardless of how well it went.

  • The practical work here is reconstructing dates accurately enough to answer properly — old records, a GP summary, a discharge letter.
  • If a question is genuinely ambiguous about a recovered condition, ask before you answer.
Accuracy, not interpretation.
Illustrative example — not a real customer, no outcome predicted

Something under investigation right now

Tests done, results not back. The honest sequence is to answer truthfully as at the date you answer — which means an application made mid-investigation and one made after the results arrive are genuinely different applications, not the same one at different speeds.

  • That makes it a timing question as much as a medical one, and timing interacts with your visa dates.
  • Read it alongside the start-date guide before you decide when to apply.
Two different applications, not one delayed application.
Illustrative example — not a real customer, no outcome predicted

A couple where one has a history and one doesn’t

Each person is assessed on their own answers, and a decision about one applicant does not automatically transfer to the other. That much is straightforward. What follows from it is not, and we would rather say so.

  • Whether differing outcomes can sit within one policy, or would need separate policies, is confirmed case by case — we don’t state a general structure we haven’t verified.
  • It is one of the first things worth asking about if it applies to you, because it can change how the application is put together.
Ask early; it shapes the paperwork.
What Happens Next

What is worth doing while the assessment happens.

Keep the rest of the application moving

Two decisions are waiting whatever the assessment concludes: when the policy should start, and what your documentation says. Both are more likely to cost you time than your health history is.

Read the terms you are offered before you commit

Whatever terms come back, read them against your own circumstances before committing — particularly against the care you actually expect to need in Spain. Ask us what the wording means in practice; that conversation is the entire point of a review.

Expect us to be straight about it

We will tell you plainly what the assessment produced and what it means for your application, rather than dress it up. What we will not do is guess in advance of it.

Get Started

Request an eligibility review

No obligation, and no health details in the form — they belong in the insurer’s own application process, not ours. Ask us anything you’re unsure about before you commit to it.

Prefer to talk it through first? Phone and WhatsApp reach the same advisers.

Common Questions

Your questions, answered.

Yes, if the insurer’s questions ask about it — the questions decide, not how you think of yourself now. Asking us how a question applies to your history is a normal request, not an awkward one.
No — a product with no waiting periods can still carry an exclusion decided during underwriting. The two are set in different places and answer different questions; the comparison above sets them side by side.
The conditions name age attained and geographical zone among the factors in how the premium is calculated and revised. Whether an individual underwriting decision can change the premium you’re offered is confirmed in your own quote rather than assumed here. Your actual price comes from your own quote.
The application begins with the insurer’s health questions. Whether Sanitas requests any additional medical information depends on its assessment, and we do not promise that the questionnaire will always be the final medical step.
Not us, in the first instance. The quote form asks no medical or health questions, and the contact form takes only an optional indication that you would like to discuss a condition — not diagnosis, medication or treatment details. The full detail of how personal data is handled belongs in the privacy policy, which sets it out precisely rather than in a summary here.
Tell us as soon as you realise, so it can be corrected with the insurer. An honest correction, raised early, is a much smaller thing than an uncorrected error — and the conditions attach real consequences to inaccurate declarations, as the disclosure section explains.
The two Visado products have different entry-age limits — up to and including 64 for Residents Platinum and 75 for Residents, assessed on the policy start date — so which products are available to you can differ for age reasons alone. Whether an underwriting decision could differ between them is not something we state without confirmation. See the comparison and the age guide.
No such combined rule exists in anything we can verify. They are separate gates: age decides which products you can apply for at all, and the insurer assesses your answers on the application you make. See the age guide for the first of those.
The exclusion described above concerns conditions existing before registration and cover relating to conditions that were not declared. How a condition arising later is treated depends on the policy’s terms as a whole, including the Particular Conditions issued with your own policy — which is why we don’t summarise it in a sentence here. Ask us about your own documents.